Trust & legal · Updated October 9, 2026

Beta terms & acceptable use

Provider and scope

ScargoAI EOOD
3 Bogatitsa St, fl. 2, ap. 8, 1421 Sofia, Bulgaria
Privacy, support and security: rangel@scargo.ai

These beta terms, version 2026-09-12, govern your use of Cyberpigeon. You must be at least 18 and authorized to act for the organization you name. Creating an account requires an affirmative acceptance of these terms and acknowledgement that the privacy notice was provided. This acknowledgement is not consent to marketing or a waiver of privacy rights.

What the beta provides

Cyberpigeon provides account and agent-mailbox management, scoped API keys, message history, and email APIs. An agent here is an email identity managed by your application; Cyberpigeon does not independently execute an AI agent. Accounts with a permitted intended use can send after signup. Email sending and receiving depend on provider availability and, for custom domains, verified mail DNS. Abuse safeguards can pause or end an account’s sending. Paid subscriptions are available through Stripe when billing is enabled in the console. Payment purchases the stated mailbox capacity and monthly allowance; it does not bypass sending review. Checkout requires a separate acknowledgement if sending is suspended or mail delivery is disabled.

Subscriptions and usage — billing terms 2026-10-14

Without a paid subscription, the free Developer plan allows 3 mailboxes on the shared Cyberpigeon domain and 1,000 outbound recipients per calendar month (UTC), at most 50 per UTC day; inbound mail is not counted, and custom domains require a paid plan. Paid subscriptions are available to individuals and businesses. Launch costs EUR 49 or USD 49 per month for 100 mailboxes, 10,000 email units and 5 custom domains; Scale costs EUR 149 or USD 149 per month for 1,000 mailboxes, 50,000 units and 20 custom domains. Each optional block adds 10,000 units for EUR 20 or USD 20 per month. Prices are charged in EUR when your device’s time zone is in the EU and in USD everywhere else. Prices exclude applicable tax, calculated and collected by Stripe using your billing address and tax details. Provide your name and complete billing details. If you buy for a business, give its legal name and, where applicable, its VAT identification. The seller is ScargoAI EOOD, UIC 208133684, VAT BG208133684.

Your plan and chosen blocks renew monthly until canceled. Payment is due at the beginning of each monthly billing period. Stripe shows the total including applicable tax before you confirm payment. A unit is an outbound recipient accepted into the queue or an inbound mailbox delivery. Idempotent replays and provider retries do not count twice; queued sends count even if later delivery fails. Paid allowances reset at the paid billing period boundary and the free allowance resets at the start of each calendar month (UTC); unused units expire. No automatic overage fees apply. Outbound sending pauses when the monthly allowance is exhausted; inbound mail continues to be recorded and, on paid plans, counted. Operational and abuse safeguards can also limit sending. Contact support to change an existing plan or its capacity.

Use Billing to download numbered invoices and credit notes, or open the Stripe portal to update payment details or cancel renewal. Cancellation takes effect at the end of the paid period, with no automatic prorated refund. Contact support about billing errors and refund requests; mandatory legal rights are unaffected. Failed or unpaid renewals do not provide a new paid allowance. When paid capacity ends, existing mailboxes, custom domains and messages are preserved; creating mailboxes and adding domains use the free-plan limits. Closing your account cancels the subscription immediately and revokes access, without an automatic refund. If Stripe cannot confirm cancellation, closure pauses and can be retried.

Right of withdrawal for consumers in the EU: if you subscribe as a consumer, for purposes outside your trade, business or profession, you can withdraw from a new subscription within 14 days of the purchase without giving a reason. To withdraw, send a clear statement to the support contact above; you may use the EU model withdrawal form but don't have to. At checkout you ask for your plan to start immediately, so if you withdraw you pay for the days already provided and we refund the rest of your payment within 14 days, to the original payment method. Monthly renewals don't start a new withdrawal period.

Your responsibilities

Provide accurate information, safeguard passwords, recovery codes and API keys, restrict keys to the permissions an agent needs, and revoke compromised credentials promptly. You are responsible for the actions you authorize your agents to take. Keep human approval for sensitive actions and treat received email as untrusted input. You must own or be authorized to use a custom domain and maintain the required DNS records.

Acceptable use

The current beta is for development and testing with authorized test recipients, support inboxes and replies, and expected transactional messages to existing users. Send only to recipients who have requested or explicitly agreed to those communications. Cold outbound is prohibited. This includes cold outreach, sales prospecting, lead generation, unsolicited contact, purchased or scraped contact lists, bulk marketing campaigns and automated inbox warmup or reputation-building networks. These restrictions apply even if you believe a campaign is lawful, use a custom domain, have a paid plan, or supply your own list. Do not misrepresent your intended use at signup. We will ban accounts if we detect prohibited outreach or spam. Automated detection can pause sending for review; confirmed violations result in an operator ban. Bans revoke credentials and sessions immediately and trigger subscription cancellation. If billing cleanup fails, access remains revoked while the operator retries it. Do not evade a ban by using new accounts, keys or domains. Do not impersonate people or organizations; send phishing, malware, fraudulent or deceptive content; evade quotas or provider controls; violate intellectual-property or privacy rights; or access accounts without authorization. Agent automation does not remove these responsibilities.

Do not upload special-category personal data, children's data, payment-card secrets or regulated health records during this beta without a separate written arrangement and risk assessment. Before using Cyberpigeon to process personal data on behalf of others, arrange the required data processing agreement and notices. The DPA page describes what must be agreed.

Separate outbound product and waitlist

We are working on a separate outbound product. It is coming soon, with no announced launch date, pricing, sending limits or guaranteed access. The waitlist records interest and optional consent to product updates only. It does not authorize any prohibited activity on this beta. A future product will have its own terms and access requirements; spam will remain prohibited.

Resend remains the beta transport for permitted testing. Its acceptable-use policy also prohibits cold outreach. Provider review date: September 14, 2026. A planned future product does not change the current provider restrictions.

Content, reliability and suspension

You retain your rights to content and grant only the permissions needed to store, transmit and display it under your instructions. Email is not end-to-end encrypted by Cyberpigeon. Delivery can fail, be delayed or be rejected by recipient systems. HTTP 202 means queued, not delivered; inspect delivery events before acting on an assumed outcome. The beta carries no SLA or guaranteed deliverability, and you should maintain your own business-critical records.

Access may be limited or suspended to address abuse, security risks, legal obligations or provider requirements. Where appropriate and lawful, we will explain the reason and steps to resolve it. This does not limit rights or liabilities that applicable law does not permit to be excluded.

Ending use

You may export your data and close your account in Settings. Closure revokes access and starts the deletion process described in the privacy notice. Previously transmitted mail can remain with recipients and providers. Remove the corresponding DNS records after leaving the service. Material changes to these terms require notice and, where necessary, renewed acceptance. Contact the provider above for contractual questions.